Lucy Haslam is General Manager for Mighway, a Togo Group company. As General Manager, Lucy oversees and manages the day-to-day operations and strategic planning for the peer-to-peer rental company. She previously served as Mighway’s Head of Service Delivery where she was deeply involved in managing the customer experience team and operations.
With more than twenty years in travel & tourism, service, operations, and sales, Lucy excels at delivering both exceptional experiences for customers and keeping her team motivated and efficient. Prior to joining Mighway in 2016, Lucy had an extensive career with Air New Zealand and was Head of Delivery for All Blacks Tours, based in New Zealand. During her tenure at All Blacks Tours she oversaw procurement of services, supplier relationships, and tour logistics, successfully managing the delivery of tours for 4,500 fans to the Rugby World Cup 2015.
Part of Togo Group’s family of companies, Mighway is New Zealand’s popular peer-to-peer rental service and platform for recreational vehicles, connecting RV owners and travelers and raising the bar in service and consumer protection.
Lucy lives in Auckland with her husband. On the weekends, they can usually be found in beautiful Tairua on the sunny Coromandel Coast, surrounded by white sand beaches and native New Zealand bush where the local Tui's, Fantails and Wood Pigeons act as pets.